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About Our Products

Do your perfumes have an expiration date?

Like most toiletries our perfumes do have an expiration date.Most of The Body Shop® products have a shelf life of three years.To double check this for a specific product, try looking on the label as it usually tells you the minimum number of months a

Are your products vegetarian?

Absolutely! At The Body Shop, we’ve always been committed to creating products that are not only good for your skin but also respect the planet and its creatures. All of our products are 100% vegetarian, and we are now proud to be 100% vegan as well.

What products do you sell for men?

All our products are gender neutral and can be used by anyone. At The Body Shop, we believe that self-care should be inclusive and accessible to everyone, no matter their gender. For men, we offer a range of grooming products designed with quality an

Can I recycle your packaging?

Yes, our products are designed with sustainability in mind, and many of our packaging materials are recyclable. However, it’s important to check your local recycling policies, as they can vary depending on where you live. We’re constantly working tow

Do The Body Shop products have a shelf life?

Yes, all our products have a shelf life of three years when unopened; once a product is opened and used its shelf life will vary. All of The Body Shop products have a shelf life, which varies depending on the product. Our products are made with natur

I searched for a product online and it's not showing up?

It may be that the product you're searching for has been discontinued or had a product code change. It may just be out of stock for a while but still be available in our shops. Type the description of the item into the search box to make sure, or vis

Do The Body Shop products have a best before/expiry date?

All of our products have a shelf life of three years when unopened. Once a product has been opened its shelf life will vary. On the packaging of each product, you will find a picture of a small pot with the lid slightly ajar and a number inside. This

How can I tell if a product has been discontinued?

If you are searching for a product and you can't find it on our website, it may have been discontinued. To double check, you can pop into your local store where they will be able to confirm for you. You can also contact our customer care team at cust

What does your delivery packaging look like?

We are always looking to improve our packaging to make sure that your products are delivered safely. Items are placed inside our 100% recyclable non-branded boxes and any glass products will be wrapped in recyclable bubblewrap.

Why has a product been discontinued?

If you are searching for a product and you can't find it on our website, it may have been discontinued. Sometimes, products are discontinued to make room for new innovations or because of changing customer needs. We also assess the environmental impa

Are all your products hypoallergenic?

Unfortunately there isn’t an internationally recognised definition of hypoallergenic, so we are unable to make any claims on this.However, we do use ingredients that are carefully selected for their high levels of purity and consumer safety. And our

Are your products vegan?

Yes, all of our products are now 100% vegan! We've always been committed to ethical beauty, and going vegan is the next step in ensuring our products are kind to both animals and the planet. You can feel good knowing everything we make is cruelty-fre

Can you use Body Shop products when pregnant?

If you have any concerns about using any The Body Shop product during pregnancy, we recommend consulting a medical professional. All of our products pass strict safety tests and meet the legal requirements wherever we sell them. If any safety advice

How safe are Body Shop products?

We pride ourselves on the quality of our products and our safety record, so you can enjoy The Body Shop products with confidence. All our products are manufactured with high quality ingredients and are assessed for safety and compliance according to