Do you offer refunds or exchanges?Updated 18 days ago

Our Promise

If you're not 100% happy with your purchase, we’ll do our best to make it right—because beauty should never come with compromise.

How Returns Work

• Timeframe: You can return products within 30 of days of receiving your purchase must include the receipt
• Gently loved products are welcome! If you’ve tried it and it’s just not working for you, we accept gently used products because we believe in trying before committing. An exchange will be offered on gently used products within 30 days from receiving your purchase based on the purchase price. All returns and exchanges must include the original receipt
• Original Payment Method: Refunds will be issued to the original form of payment only.

• Please note that final sale clearance items, promotional gift items, and e-gift cards are not eligible for return.

Our Fair Trade on Returns

Just as we’re committed to fairness in our sourcing, we ask for fairness in returns. If we notice an unusual pattern of returns, we may need to limit future transactions.

Please note, exchanges can be made in store only, with original receipt.