At the time of writing there is no Loyalty programme available with The Body Shop Canada. We are working hard to develop a loyalty programme. Prior to 31st March 2024 there was a Loyalty programme called Love Your Body LYBC. THIS IS NO LONGER IN EFFE

At the time of writing there is no Loyalty programme available with The Body Shop Canada. We are working hard to develop a loyalty programme.Prior to 31st March 2024 there was a Loyalty programme called Love Your Body LYBC. THIS IS NO LONGER IN EFFECT and subsequently any benefits associated with this programme and null and void.In the interim please sign up for our email list and SMS alerts to stay informed about The Body Shop Canada

Is there a Body Shop Loyalty Programme?

You can unsubscribe from our emails at any time, there are two ways you can do this. Either you can click on the unsubscribe button at the bottom of the latest email you received and this will be updated in our details. Or you can log into your accou

You can unsubscribe from our emails at any time, there are two ways you can do this.Either you can click on the unsubscribe button at the bottom of the latest email you received and this will be updated in our details. Or you can log into your account at any time through the website and amend your preferences and subscriptions.If you&apos;re on mobile, head to your account by clicking on the menu icon on the top left hand corner of your screen. When the menu pops up, click on the My Account icon (a body outline).On desktop? Click the My Account icon on the top right hand side of your screen. Once signed in, click on the My Account dropdown and navigate to preferences.You&apos;ve made it! Here you can amend any of your contact preferences and update your contact details. Don&apos;t forget to click save preferences.

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The Body Shop Canada

Loyalty- Love Your Body Club & Email List

Our Story

Our Purpose

Our Beliefs

Our Manifesto

Our Brand Purpose

Is The Body Shop Canada a Canadian company

Do your perfumes have an expiration date?

Are your products vegetarian?

What products do you sell for men?

Can I recycle your packaging?

Do The Body Shop products have a shelf life?

I searched for a product online and it's not showing up?

Do The Body Shop products have a best before/expiry date?

How can I tell if a product has been discontinued?

What does your delivery packaging look like?

Why has a product been discontinued?

Are all your products hypoallergenic?

Are your products vegan?

Can you use Body Shop products when pregnant?

How safe are Body Shop products?

About Our Products

Do your products contain Methylisothiazolinone or Methylchloroisothiazolinone?

What ingredients do you use?

What is hemp?

Do The Body Shop® products contain any toxins?

Do Body Shop products contain dimethicone?

How are the Edelweiss stem cells extracted?

Do your products contain polyethylene micro beads?

Do your products contain phthalates?

Do Body Shop products contain Lanolin?

Do your products contain parabens?

What colourants do you use?

What is Edelwiess?

Where did you source your Spa of the World™ ingredients?

Which of your products include Edelweiss?

Ingredients

Can I use two promotional codes together?

Why is my promotional code not working?

What is a "Gift with Purchase"?

I forgot to add my promotional code, what can I do?

Promotions

Does The Body Shop Canada accept gift cards that were purchased before 31st March 2024?

Does The Body Shop Canada have gift cards?

What happens if I send the e-gift card to an incorrect email address?

GIft Cards/E-gift Cards

Do you offer corporate gifting?

What are the shipping/delivery options for Corporate Gifts?

Corporate Gifting

I have had an unexpected error when trying to complete my order, what should I do?

Where can I find your terms and conditions?

How do I know if my order was completed successfully?

Can I check if a store has a product in stock?

Can I place an order without creating an account?

How do I make changes to my order?

Have I been charged for my order more than once?

I am ordering an item as a gift, will it come in discreet packaging?

Ordering

My order was rejected but it looks like the money has still come out of my bank account?