The Body Shop Canada

<p id="isPasted">If you have accidently sent the git card to the wrong email address you will need to reach out to customer service via the Contact us form or alternatively contact an agent through the live chat. Please provide them with the relevant details (Order number, name address etc) to verify your transaction.</p><p>The Body Shop Canada Customer service will edit the email address. Once updated, they will send the email to the correct address.</p>

If you have accidently sent the git card to the wrong email address you will need to reach out to customer service via the Contact us form or alternatively contact an agent through the live chat. Please provide them with the relevant details (Order n

What happens if I send the e-gift card to an incorrect email address?

GIft Cards/E-gift Cards

Our Story

Our Purpose

Our Beliefs

Our Manifesto

Our Brand Purpose

Is The Body Shop Canada a Canadian company

Do your perfumes have an expiration date?

Are your products vegetarian?

What products do you sell for men?

Can I recycle your packaging?

Do The Body Shop products have a shelf life?

I searched for a product online and it's not showing up?

Do The Body Shop products have a best before/expiry date?

How can I tell if a product has been discontinued?

What does your delivery packaging look like?

Why has a product been discontinued?

Are all your products hypoallergenic?

Are your products vegan?

Can you use Body Shop products when pregnant?

How safe are Body Shop products?

About Our Products

Do your products contain Methylisothiazolinone or Methylchloroisothiazolinone?

What ingredients do you use?

What is hemp?

Do The Body Shop® products contain any toxins?

Do Body Shop products contain dimethicone?

How are the Edelweiss stem cells extracted?

Do your products contain polyethylene micro beads?

Do your products contain phthalates?

Do Body Shop products contain Lanolin?

Do your products contain parabens?

What colourants do you use?

What is Edelwiess?

Where did you source your Spa of the World™ ingredients?

Which of your products include Edelweiss?

Ingredients

Can I use two promotional codes together?

Why is my promotional code not working?

What is a "Gift with Purchase"?

I forgot to add my promotional code, what can I do?

Promotions

Does The Body Shop Canada accept gift cards that were purchased before 31st March 2024?

Does The Body Shop Canada have gift cards?

Is there a Body Shop Loyalty Programme?

I don't want to receive emails anymore

Loyalty- Love Your Body Club & Email List

Do you offer corporate gifting?

What are the shipping/delivery options for Corporate Gifts?

Corporate Gifting

I have had an unexpected error when trying to complete my order, what should I do?

Where can I find your terms and conditions?

How do I know if my order was completed successfully?

Can I check if a store has a product in stock?

Can I place an order without creating an account?

How do I make changes to my order?

Have I been charged for my order more than once?

I am ordering an item as a gift, will it come in discreet packaging?

Ordering

My order was rejected but it looks like the money has still come out of my bank account?

What happens if I send the e-gift card to an incorrect email address?Updated 17 days ago