Live Chat: Open Sunday to Friday 9am to 5pm
Email: customerservice@thebodyshop.ca
SMS: +1 647-584-3472

The Body Shop Canada

<p id="isPasted">If you have accidently sent the git card to the wrong email address you will need to reach out to customer service via the Contact us, live chat, SMS +1 647-584-3472 or emailing <a data-fr-linked="true" href="mailto:customerservice@thebodyshop.ca" id="isPasted">customerservice@thebodyshop.ca</a> . Please provide them with the relevant details (Order number, name, address etc) to verify your transaction.</p><p>The Body Shop Canada Customer service will investigate and edit the email address if possible. If the email update was possible, they will send the email to the correct address.</p>

If you have accidently sent the git card to the wrong email address you will need to reach out to customer service via the Contact us, live chat, SMS +1 647-584-3472 or emailing customerservice@thebodyshop.ca . Please provide them with the relevant d

What happens if I send the e-gift card to an incorrect email address?

Ordering and Payments

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Do The Body Shop products have a shelf life and expiry date?

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What products do you sell for men?

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How safe are Body Shop products?

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Glossary of Ingredients

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Do Body Shop products contain Lanolin?

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I forgot to add my promotional code, what can I do?

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I have had an unexpected error when trying to complete my order, what should I do?

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How do I make changes to my order?

Have I been charged for my order more than once?

I am ordering an item as a gift, will it come in discreet packaging?

I searched for a product online and it's not showing up?

My order was rejected but it looks like the money has still come out of my bank account?

Are my credit or debit card details saved?

Can I change my payment details once my order has been submitted?

Does The Body Shop Canada accept gift cards that were purchased before 31st March 2024?

What happens if I send the e-gift card to an incorrect email address?Updated 3 days ago