What happens to my points when I make a return?Updated 4 days ago

Please note that if an order is returned, any points earned from the returned portion of the purchase will be deducted from your account accordingly.

In addition, if a reward redeemed with points was used on the order, the reward is considered a one-time use and cannot be reused or reinstated after the return is processed.

To avoid losing the benefits of a redeemed reward, we recommend completing an exchange in store whenever possible.