Love Your Body Club
Is there a Body Shop Loyalty Programme?
Yes! The Body Shop Canada has launched a new Love Your Body™ Club rewards program which was fully launched on October 8th, 2026. You can learn more about our FREE rewards program and sign up for your own account here: https://thebodyshop.ca/pages/rew
Why is my promotional code not working?
If you are having trouble with a promotional code, please check that you have qualified for the promotion you are trying to use. For example, if particular products are excluded from a promotion (which will be identified in the T&Cs) they would not b
Reward Expiration
All rewards earned through our loyalty program have a validity period to ensure timely use:. To redeem rewards, log in to your account and view the Rewards Section for your unique codes, which can be used online at checkout or presented in-store. Hav
How do I receive my birthday reward?
To receive your birthday reward, you must sign up for the membership program at least 30 days before your birthday and ensure your birthday is added to your account profile. A $10 birthday reward will be sent to you on your birthday, and it will rema
How do I get points for product reviews?
You can earn Love Your Body Club (LYBC) points by completing eligible product reviews. To participate, simply make a purchase online or in store. A few weeks after your purchase, you may receive an email invitation to review one of the products you p
How do I add my birthday?
To add your birthday on to your account please login online and go to your profile. Click on your preferences and you will see the section to add your birthday. If having any trouble adding your birthday please reach out to customer service. You can
What happens to my points when I make a return?
Please note that if an order is returned, any points earned from the returned portion of the purchase will be deducted from your account accordingly. In addition, if a reward redeemed with points was used on the order, the reward is considered a one-
I want to cancel my Love Your Body membership
If you would like to cancel your membership, please contact Customer Support for further assistance. Our team will be happy to help you with the cancellation process. Please use the live chat, contact form, SMS +1 647-584-3472 or email customerservic
Is there a minimum age requirement to sign up?
To enroll in The Body Shop Love Your Body membership program, you must be at least 16 years of age. Eligible members who meet the age requirement can sign up to collect points and enjoy exclusive rewards and benefits.
I have a new email can I transfer points?
If you have a new email address and would like to transfer your membership points from your old account to the new one, please reach out to Customer Support for assistance. Please use the live chat, contact form, SMS +1 647-584-3472 or email customer